Although apple’s iMessage service is highly reliable, it does occasionally cease to function. Below are the steps needed to resolve the issue with iMessage being unable to work on iPhone.
iMessage not working on iPhone
As you should be aware of, Apple’s iMessage service provides free iMessages to Apple device users through its own infrastructure, and also offers text messages for a fee to users of non-Apple devices using your cell phone plan.
If Apple’s iMessage Service isn’t functioning on your iPhone you’ll see all messages transmitted from your device showing within blue bubbles instead of blue bubbles.
If the whole Messaging Service or the Messages App isn’t working on your iPhone and you don’t have the ability to send a Message, you won’t in a position to send any Message using your iPhone.
In both instances you should be able to solve the issue using the troubleshooting suggestions provided in the following.
1. Verify iMessage Server Status
At times, Apple servers are able to go offline temporarily, which can cause iMessage issues. For confirmation, visit the Apple System Page on Status and look at the iMessage entry.
If you encounter an issue, you’ll be able to see an error message beside the iMessage’s entry. Also, the dots next to the iMessage will turn Red.
2. Off iMessage, then Re-turn it on
In Settings, select Messages and then move the toggle next to iMessage into the Off.
Then you need to navigate then to Settings and General, then Shut down, and select The Slider for the Slider to Power OFF Then, go to Settings > General and turn off the power on your iPhone. After 30 seconds, reboot your iPhone and turn on iMessage by shifting the toggle to ON.
3. Check the iMessage Settings
Navigate to the Settings menu > Messages > send and Receive. On your next screen be sure each of your Apple ID and Phone Number are highlighted with marks.
If there isn’t a checkmark, tap your phone number to enable iMessage with your phone number. If your Apple ID is not listed then tap on the use Your Apple ID for iMessage and log in with the Apple ID.
4. Leave IMessage and sign back in
Click Settings, Messages and Settings. Then click Send and Receive. On another screen scroll down , and tap the Apple ID. Apple ID.
In the pop-up window, choose the option to sign out. After 30 seconds, sign back into iMessage using your Apple ID.
5. Reset iMessage Region
Click Settings, Messages and Settings. Then click Send and Receive. On the next screen, click on the Apple ID link.
In the pop-up window, tap to change location > Region Select the current Region and then tap Save.
5. Check for Software Updates
Sometimes, the issue could be caused by Software updates that are waiting for installation on your iPhone.
Navigate to Settings and then General. Then Software Update.
The next page will appear, you can tap on Download to install Updates on your iPhone (if you have them).
6. Switch off WiFi Assist
Sometimes the WiFi Assist function on iPhone could cause connectivity issues.
Click on the Settings menu > Cellular and turn off WiFi Assist by shifting the toggle to off position.
After deactivating WiFi assist, connect to the WiFi network to see whether WiFi is working now in your iPhone.
7. Reset Network Settings
Write down the WiFi Network password and comply with the following steps to reset the Network settings for Your iPhone back to factory Default Settings.
Select Settings, General and then Reset > click to Reset Network Setting.
In the pop-up window, click the Reset Network Setting button to verify. Once your iPhone restarts, connect to with your WiFi Network and see if you can sign-in to iMessage.
8. Removing Old messages
Sometimes, a blocked or damaged message thread could result in iMessage issues.
Users have reported resolving issues with iMessages, by deleting the previous iMessage they received prior to the start of the issue.